Mailroom & Delivery

Mail Center

The Mail Center is located at the west end of Borromeo Hall. It is open Monday-Friday from 8:30 a.m. - 4:00 p.m., Saturday from 8:30 a.m. - 11:00 a.m., and is closed Sundays and college holidays. Students have swipe access to their mailbox 24/7. The mail center also provides mail services for USPS/UPS/FedEx and accepts drop offs,  purchasing of stamps and some mailing supplies (envelopes, boxes, fillers, etc.).

Questions?

For questions about our Mail Services, please contact the Mailroom coordinator, Allison Sever at (406) 447-5477 or asever@carroll.edu. 

What's My Address?

Residence Halls:

Students in the residence halls are assigned a combination mailbox through Saints Central.  All USPS and parcel-service carriers get delivered to the Mail Center (for other deliverables, see below).  Each student is assigned a 6-digit mailbox number, which they will receive either via email in August or when they check into the residence halls.  Here is how to address mail/packages using the Saints Central Mailbox 250XXX as an example:

John Smith (Please use the full name)
1601 N Benton Ave (Address line 1)
Saints Central 250XXX (Address line 2)
Helena, MT 59625-0001

Campus Apartments:

Students living in the Campus Apartments receive their mail through mailbox bays set up at the apartment complex. They obtain their mailbox keys from the mailroom. USPS package will still be delivered through the mailroom, but other parcel carriers will deliver to apartment doors.

In St. Catherine of Siena (apartments ending 07-12):

Jane Smith
1350 Bishop Carroll Dr. Apt. XXX
Helena, MT 59625

In St. Matthew (apartments ending 01-06):

John Smith
1400 Bishop Carroll Dr. Apt. XXX
Helena, MT 59625

In St. Alfred the Great (apartments ending 13-18):

Jane Smith
1450 Bishop Carroll Dr. Apt. XXX
Helena, MT 59625

In St. John Vianney (apartments ending 19-24):

John Smith 
1500 Bishop Carroll Dr. Apt. XXX
Helena, MT 59625

Other Deliverable Items

Other items that people wish to have delivered to students that do not traditionally go through a mail provider (such as flowers, orders from Staples, bakery deliveries) should also get delivered to the mailroom and the student is notified to pick it up from the mailroom. Due to our safety and security policies, we do not allow these vendors to deliver to student rooms.

Forwarding Mail

Requests for forwarding mail needs to be made through the mailroom whether you have a mailbox or are in the campus apartments.  You will not be able to have mail forwarded through the United States Postal Service.  In order to complete your forwarding address information, please complete this form.  You can indicate on the form if this is a temporary (summer) address change or a permanent one (i.e. graduating, moving off-campus, leaving school).  Letters and packages received via USPS can be forwarded regularly for a period of a year.  Any packages received via another parcel service will have to have other shipping arrangements made.  In these instances, you will be contacted through your alternative email address provided and given your options.  Any magazine subscriptions can only be forwarded for 60 days.